About NDIA

The National Digital Inclusion Alliance is a unified voice for home broadband access, public broadband access, personal devices and local technology training and support programs. We work collaboratively to craft, identify and disseminate financial and operational resources for digital inclusion programs while serving as a bridge to policymakers and the general public. NDIA counts 310 affiliated organizations12 and growing. Affiliates currently include 40 national nonprofits and 233 local public and nonprofit organizations in 38 states, the District of Columbia and the U.S. Virgin Islands. Also affiliated are 28 private U.S. businesses and 11 international NGOs. Our local Affiliates include 23 municipal government bodies, 39 local public libraries and regional library councils, 16 college/university programs, 12 state government agencies, three local school districts, eight housing authorities and 132 local nonprofit organizations.

Guidebook Authors

Angela Siefer, NDIA Executive Director

Angela envisions a world in which all members of society have the skills and the resources to use the internet for the betterment of themselves and their communities. Since 1997 Angela has worked on digital inclusion issues with local community organizations, the National Telecommunications Information Administration, state governments and the Schools, Health & Libraries Broadband (SHLB) Coalition.

Bill Callahan, NDIA Research and Policy Advisor

Bill has been active in local and national efforts to promote digital empowerment for low-income people and communities since 1996, when he organized Cleveland’s first neighborhood technology center and home computer ownership program. Between 2009 and 2013 Bill directed one of the largest sustainable broadband adoption initiatives funded by the U.S. Commerce Department’s Broadband Technology Opportunities Program. He now directs the Connect Your Community Institute, a Cleveland-based organization engaged in research, strategic development and public advocacy on issues of digital justice.

Paolo Balboa, NDIA Program Manager

Paolo began his career in public library education and outreach in 2013, first in Cleveland and most recently at the New York Public Library. He has worked with the Mozilla Foundation and a cohort of practitioners and advocates to develop a Web Literacy toolkit, and he has served as a panelist at the American Library Association Annual Conference to discuss digital literacy. He received his Masters in Library and Information Science with an emphasis on Data Visualization and User Experience from the Pratt Institute. He is an advocate for access equity in a variety of spheres, including transportation, housing, and of course, broadband. He lives in Brooklyn with his houseplants.